Voice Agents At Scale
Product
Agentic voice trunking, dialers and live monitoring — build, deploy and monitor voice agents anywhere.
Build
Agentic Voice Trunking
Connect any voice agent to any phone system
Link any AI voice agent to every phone system, cloud or on-site, in minutes. One platform, one workflow, every voice agent provider.
- Bring Your Own Carrier (BYOC) — keep your existing SIP carriers
- One-click integrations with VAPI™, ReTell™, LiveKit™ and 30+ platforms
- Cloud-native trunking with local providers worldwide
- HD audio on every call, everywhere
Learn more about Agentic Voice Trunking
Elastic SIP Trunking
Your carriers, your PBX, zero complexity
Connect any SIP-compatible carrier, cloud platform or on-premise equipment. A black-box approach that hides the in-depth technical know-how.
- Register any vendor or open-source PBX in minutes
- Painless SBC: transcoding, TCP/UDP/TLS negotiation built in
- Connectivity in hard-to-reach markets like India and the UAE
- Works with your existing VoIP providers and SIP phones
Learn more about Elastic SIP Trunking
Voice APIs and SDK
Full call control, on every platform
Call-control and management APIs plus mobile and web SDKs that make your voice agents more capable and your apps more engaging.
- Warm, cold and supervised call transfers via simple APIs
- Encrypted in-app calling for web, Android and iOS
- PSTN fallback, in-app or at the Cloudonix network
- Conferencing, recording and rich call analytics
Learn more about Voice APIs and SDK
Deploy
OPBX
The Open Source Business Phone System
OPBX is Cloudonix's open source business phone system — a modern, self-hosted Cloudonix application to manage all your business phone system requirements.
- And open source voice application, that you can modify and change to your business needs
- Extensions, ring-groups, IVR menus, business hours management, call recording, agent coaching and more
- Connects directly to Cloudonix for elastic SIP trunking and AI voice agents
PIPEX
The Open Source Voice Agent Automated Dialer
PIPEX is Cloudonix's open source automated dialer for voice agents — built to run high-volume outbound campaigns and hand qualified conversations off to your AI voice agent platform.
- Open source outbound dialing engine, built for voice agents
- Pacing, retries and voicemail detection out of the box
- Feeds live calls directly into any Cloudonix-connected voice agent
- Automated dialing using ad-hoc API access or pre-loaded campaign lists.
Call Flow Builder
Build voice applications without coding
Build complete voice applications without writing code. The Cloudonix Call Flow Builder is a drag-and-drop canvas for call flows, voice agents, triage and more.
- Drag-and-drop voice application building
- Full access to all CXML and REST API modules
- Triage agents, surveys, reminders and IVR replacement
- Free hands-on training session with a solution engineer
Learn more about Call Flow Builder
Monitor
Calls and Sessions
Monitor call flows and sessions
Monitor every call flow and session running on your Cloudonix domains in real time — see what's active, what just completed, and where it's headed.
- Live view of active calls and sessions across every domain
- Drill into a single call's full routing path and CXML execution
- Historical session logs with search and filtering
- Spot stuck or failed flows before customers notice
Learn more about Calls and Sessions
Audio Quality
Monitor audio streams and active calls
Keep an eye on the audio your callers actually hear. Audio Quality monitoring surfaces jitter, packet loss and MOS scores for every active call, in real time.
- Real-time MOS, jitter and packet-loss metrics per call
- Alerts when audio quality drops below your thresholds
- Compare quality across carriers, regions and providers
- Historical trends to catch degrading routes early
Learn more about Audio Quality
SIP Debugger
Monitor your SIP connections and providers
See exactly what your SIP connections and providers are doing. SIP Debugger gives you full visibility into signaling, registration and trunk health, without a separate packet capture tool.
- Live SIP message tracing for every trunk and connection
- Registration and trunk health status at a glance
- Filter by provider, domain or call to isolate an issue fast
- Exportable traces to share with Cloudonix support
Frequently asked questions
What products does Cloudonix offer for building and running voice agents?
Cloudonix provides an end-to-end stack including Agentic Voice Trunking, Elastic SIP Trunking, Voice APIs and SDKs, the open source OPBX phone system, the PIPEX open source dialer, a no-code Call Flow Builder, and live Calls and Sessions and Audio Quality monitoring.
Can I keep my existing SIP carriers and PBX when using Cloudonix?
Yes. Cloudonix supports a Bring Your Own Carrier (BYOC) model, registers most vendor or open-source PBXs in minutes, and includes a painless SBC that handles transcoding and TCP/UDP/TLS negotiation so you can use your current VoIP providers and SIP phones.
Which voice agent platforms does Cloudonix integrate with?
Cloudonix offers one-click integrations with platforms like VAPI™, ReTell™ and LiveKit™, and claims compatibility with 30+ providers, so you can link any AI voice agent to any phone system through one workflow.
Do I need to write code to build voice applications on Cloudonix?
No. The Call Flow Builder is a drag-and-drop canvas for building complete voice applications — triage agents, surveys, reminders and IVR replacement — and also exposes full access to CXML and REST API modules for developers. A free hands-on training session with a solution engineer is included.
Can I run outbound dialing campaigns with Cloudonix?
Yes. PIPEX is Cloudonix's open source automated dialer built specifically for voice agents. It handles pacing, retries and voicemail detection out of the box and can feed live calls directly into any Cloudonix-connected voice agent, using either ad-hoc API access or pre-loaded campaign lists.
How does Cloudonix help me monitor calls in real time?
The Calls and Sessions view shows every active flow across your domains in real time, lets you drill into a single call's routing path and CXML execution, and provides searchable historical logs so you can spot stuck or failed flows early. Pair it with Audio Quality monitoring to see real-time MOS, jitter and packet-loss metrics per call and get alerts when quality drops.
Does Cloudonix work in regions where voice connectivity is difficult?
Yes. Cloudonix provides cloud-native trunking with local providers worldwide and highlights connectivity in hard-to-reach markets such as India and the UAE, so voice agents can reach phones in regions where typical VoIP setups struggle.