Simple pricing, no surprises.

Pricing

Cloudonix pricing is based on simplicity and transparency. We don't provide phone numbers or call minutes — just simple-to-understand packages designed for each stage of your business. All paid packages include every feature.

Forever Free — Free

  • 500 Sessions
  • 2 Active Calls
  • All Features Included

Starter — $69/month (or $55/month billed annually)

  • 10,000 Sessions
  • 5 Active Calls
  • All Features Included

Professional — $119/month (or $95/month billed annually)

  • 25,000 Sessions
  • 10 Active Calls
  • All Features Included

Growth — $189/month (or $152/month billed annually)

  • 50,000 Sessions
  • 10 Active Calls
  • All Features Included

Agency — $299/month (or $239/month billed annually)

  • 150,000 Sessions
  • 10 Active Calls
  • All Features Included

All Paid Packages Include

  • AI Services — 180 minutes of AI services, including TTS, STT and LLM services.
  • Unlimited Domains — Create multiple Cloudonix domains under your account for easy customer management.
  • 200 Connected Subscribers — Connect up to 200 subscribers (SIP devices) directly to the platform.
  • Developer Tools & SDKs — Access all Cloudonix developer tools, APIs and SDKs — mobile and web.
  • NoCode Tools — Access the Cloudonix Make™ application for easy voice application development.
  • Community Discord — Join the Cloudonix developer community through our community Discord.

Agency Package Extras

  • Corporate #Slack — Access the Cloudonix corporate Slack via Slack Connect.
  • Early Access — Early access to new features currently in development or testing.
  • Developer Sandbox — Access to a Cloudonix developer sandbox for high-complexity use cases.

Package Upgrades

  • AI Services — $18 per 180 Additional Minutes — 180 additional minutes of AI services, including TTS, STT and LLM services. Exceeding your monthly allowance is charged according to this upgrade.
  • Sessions — $79 per 25,000 Additional Sessions — 25,000 additional sessions per month. Exceeding your monthly package allowance is charged according to this upgrade.
  • Concurrent Calls — $120 per 10 Additional Channels — 10 additional concurrent calls. Exceeding this allowance is charged at $0.5 USD per channel per day.

need a custom plan?

If the above plans are not enough, schedule a meeting with a sales engineer who will fully evaluate your needs and will recommend the best plan for your use-case.

Book a meeting (Cloudonix Sales Call, 30 min) on this page.

Frequently asked questions

Why don't you charge by the minute?

Per-minute charges promote an unhealthy relationship between the platform user and the platform, where the user always believes the bill is wrong. Using discrete units — sessions and concurrent calls — simplifies billing and removes that friction. No hidden fees, simple pricing.

Is the Free account limited in some manner?

The Free account has access to all features and platform resources. It is limited to 2 concurrent calls (no overage allowed) and 500 sessions per month. TTS and STT are limited to standard models, and LLM usage is not available.

How do you calculate overage fees?

At the end of the billing cycle we review your sessions consumed, maximum concurrent calls per day and AI minutes consumed. Usage beyond your package is billed at the published upgrade rates — for example, additional sessions at $79 per 25,000 sessions.

Do you provide volume discounts?

Absolutely. Paying annually automatically grants a discount across all packages, and packages exceeding 500,000 sessions per month or 150 active calls receive a customized pricing plan fitted to your specific use case — contact our sales team.

Do you offer refunds on annual plans?

As company policy, monthly and annual payments are non-refundable. If you wish to cancel and believe you are entitled to a refund, please contact our sales staff to have your case examined.

What does Cloudonix include in every paid package?

All paid packages come with 180 minutes of AI services (TTS, STT, and LLM), unlimited domains, up to 200 connected subscribers, full access to developer tools, SDKs, and APIs, the Cloudonix Make™ NoCode tools, and access to the community Discord.

Does Cloudonix provide phone numbers or call minutes?

No. Cloudonix focuses on simple-to-understand packages and does not provide phone numbers or call minutes. Pricing is based purely on sessions, concurrent calls, and AI service usage.

What are the differences between the Forever Free, Starter, Professional, Growth, and Agency packages?

The packages scale by monthly sessions and active concurrent calls: Forever Free (500 sessions / 2 active calls), Starter (10,000 / 5), Professional (25,000 / 10), Growth (50,000), and Agency (150,000). All paid tiers include the same feature set.

Can I add more sessions, minutes, or concurrent calls beyond my package limit?

Yes. You can purchase AI Services (180 additional minutes), Sessions (25,000 additional sessions), or Concurrent Calls (10 additional channels) as upgrades. Usage beyond your monthly allowance is charged according to the upgrade pricing.

How much does it cost if I exceed my concurrent call allowance without an upgrade?

Exceeding your concurrent call allowance is charged at $0.5 USD per channel per day.

What extras do Agency package customers receive?

Agency customers receive Corporate Slack access via Slack Connect, Early Access to features in development or testing, and access to the Developer Sandbox for high-complexity use cases.