Company Name: hiSky Satellite Networks
Location: Global
Website: hiskysat.com
Product Name: Multiple Terminal Products
Passing voice calls over a satellite network presents several challenges. The primary issue is latency, as signals must travel vast distances to and from satellites, causing delays. Additionally, signal degradation can occur due to atmospheric conditions, leading to reduced call quality. Bandwidth limitations also affect the clarity and reliability of voice transmission. Lastly, the cost of satellite communication infrastructure and services can be high, making them less accessible for widespread use.
After evaluating various options, hiSky chose Cloudonix for its global voice communications solution. Cloudonix offered a comprehensive answer to the challenges they faced.
As a result of the above challenges, transmitting clear VoIP calls over a satellite network is difficult. Efficient codecs that use less bandwidth are essential for smooth and stable voice communication on satellite networks, ensuring that the limited bandwidth isn’t overloaded while maintaining good call quality.
Leveraging the Cloudonix Mobile Fragmentation Engine, the NickWatch device profile was added to the engine. Following that addition, the engine had several new features introduced – that enabled it to account to profiling devices that had various ‘chassis’ related constraints.
Network roaming constraints, which manifested as DNS resolution issues were resolved by adding new fall-back resolution techniques to the mobile SDK, ones the circumvent the normal operating system lookup functionality.
In order to address the CPU limitations with using the Opus codec, a new feature was added to the fragmentation engine, enabling it to preset the Opus complexity level – on a per device profile. This enabled the Mobile Fragmentation Engine to provide the NickWatch device with an optimal operational profile.
