https://cloudonix.com/blog Perspectives, tutorials and product news from the Cloudonix team — the people building the AI-first telephony orchestration platform. en Sun, 26 Jul 2026 00:00:00 GMT https://cloudonix.com/blog/your-first-cxml-application-in-10-minutes https://cloudonix.com/blog/your-first-cxml-application-in-10-minutes Sun, 26 Jul 2026 00:00:00 GMT The Cloudonix Team CXML is the Cloudonix Markup Language — a tiny XML dialect for building voice applications. Let's build a working call flow faster than your coffee brews. https://cloudonix.com/blog/no-minute-charges https://cloudonix.com/blog/no-minute-charges Mon, 20 Jul 2026 00:00:00 GMT The Cloudonix Team Old-school minute billing creates an unhealthy relationship between a platform and its users. Here's why we charge per session instead — and what it means for your bill. https://cloudonix.com/blog/redefining-online-voice-reliability-through-agentic-artificial-intelligence-systems https://cloudonix.com/blog/redefining-online-voice-reliability-through-agentic-artificial-intelligence-systems Tue, 09 Dec 2025 00:00:00 GMT Eric Klein We’ve all been there: “Can you hear me now?” Cloud communication, or Voice over IP (VoIP), is the engine of global business—running remote sales floors, powering global contact centers, and delivering critical services… https://cloudonix.com/blog/why-the-communications-platform-as-a-service-cloudonix-should-take-front-stage https://cloudonix.com/blog/why-the-communications-platform-as-a-service-cloudonix-should-take-front-stage Tue, 25 Nov 2025 00:00:00 GMT Eric Klein A reputable academic research and software review platform has acknowledged Cloudonix’s exceptional performance in the communications platform software category. One of the notable platforms in the scholarly field… https://cloudonix.com/blog/handling-the-madness-of-renting-a-car https://cloudonix.com/blog/handling-the-madness-of-renting-a-car Wed, 24 Aug 2022 00:00:00 GMT Ben Shure The rental car industry is back to being one of the biggest rental industries in the United States after it took a dip during the COVID pandemic. Customer service, especially over the phone, is a huge part of this… https://cloudonix.com/blog/how-to-get-corporations-back-to-the-family-owned-companies-they-once-were https://cloudonix.com/blog/how-to-get-corporations-back-to-the-family-owned-companies-they-once-were Wed, 17 Aug 2022 00:00:00 GMT Ben Yuter When ordering pizza the last thing you want to do is to go through a call center to make sure you’re not getting pineapple on your pizza. Based on an article from Yahoo Finance, huge companies such as Domino’s Pizza(1)… https://cloudonix.com/blog/in-app-communications-myth-busting https://cloudonix.com/blog/in-app-communications-myth-busting Mon, 26 Oct 2020 00:00:00 GMT Nir Simionovich Since the early 2000’s, VoIP and particularly mobile VoIP is suffering from bad rep. Most businesses (and to an extent network engineers and communication consultants) believe that VoIP in general is a low quality… https://cloudonix.com/blog/work-from-home-jobs-a-look-into-the-future https://cloudonix.com/blog/work-from-home-jobs-a-look-into-the-future Mon, 19 Oct 2020 00:00:00 GMT Eric Klein Work From Home searches are surging, a clear indicator that the workforce of the future is changing dramatically. All FAANG companies already announced that their employees will not be required to return to the office… https://cloudonix.com/blog/telemedicine-at-a-touch https://cloudonix.com/blog/telemedicine-at-a-touch Wed, 06 Nov 2019 00:00:00 GMT Bernard Watemberg Picture yourself leaving a hospital room after several days of high-quality care by trained nurses and doctors. You have just survived a high-magnitude health-related issue and now you are preparing to go back home to… https://cloudonix.com/blog/why-privacy-and-securitygdpr-hipaa https://cloudonix.com/blog/why-privacy-and-securitygdpr-hipaa Tue, 18 Dec 2018 00:00:00 GMT Eric Klein Security and privacy are key elements that play a major role in a company’s success. The first major privacy and security element is providing the customer privacy. If the customer feels that they and/or their… https://cloudonix.com/blog/whats-in-store-for-the-future-of-shopping https://cloudonix.com/blog/whats-in-store-for-the-future-of-shopping Sun, 28 Oct 2018 00:00:00 GMT Bernard Watemberg E-commerce first became possible in 1991. It only accounted for roughly 1% of total retail sales in the U.S. by 2000. That number slowly grew to 3.5% by 2008. Nowadays, there is much more the just Ebay and Amazon for… https://cloudonix.com/blog/the-regional-cpaas https://cloudonix.com/blog/the-regional-cpaas Sun, 16 Sep 2018 00:00:00 GMT Nir Simionovich The CPaaS revolution (Communications Platform as a Service) officially started almost 10 years ago. It’s roots can be traced back to the original inception of the Open Source communications disruption, when open source… https://cloudonix.com/blog/were-virtually-dating https://cloudonix.com/blog/were-virtually-dating Thu, 19 Jul 2018 00:00:00 GMT Benjamin Wasserman Over the past decade, technology, and more specifically mobile applications, has significantly changed the average person’s day to day life. There seems to be an app for just about everything, ranging from shopping to… https://cloudonix.com/blog/simply-securing-society-2 https://cloudonix.com/blog/simply-securing-society-2 Thu, 21 Jun 2018 00:00:00 GMT Maor Rudick A new era of communications applications is changing the way that communication applications are integrated into day-to-day life. A few years ago the thought of an application built specifically for a school-aged child… https://cloudonix.com/blog/the-road-less-traveled https://cloudonix.com/blog/the-road-less-traveled Thu, 15 Feb 2018 00:00:00 GMT Maor Rudick The customer service that is offered by call centers is being progressively offered at the expense of the customer and high costs. Far too often customers are forced to waste good portions of their day attempting to… https://cloudonix.com/blog/better-to-be-safe-than-sorry https://cloudonix.com/blog/better-to-be-safe-than-sorry Wed, 24 Jan 2018 00:00:00 GMT Maor Rudick Discover how Cloudonix lets you stay anonymous and protect your personal data while using ride-share and delivery apps, solving the privacy nightmare.