Handling the Madness of Renting a Car The rental car industry is back to being one of the biggest rental industries in the United States after it took a dip during the COVID pandemic. Customer
How to get corporations back to the family owned companies they once were? When ordering pizza the last thing you want to do is to go through a call center to make sure you’re not
In-App Communications – Myth Busting Work From Home searches are surging, a clear indicator that the workforce of the future is changing dramatically. All FAANG companies already announced that their employees will not be required
Telemedicine at a Touch Picture yourself leaving a hospital room after several days of high-quality care by trained nurses and doctors. You have just survived a high-magnitude health-related issue and now you are preparing to
Why Privacy and SecurityGDPR/HIPAA Security and privacy are key elements that play a major role in a company’s success. The first major privacy and security element is providing the customer privacy. If the customer feels
What’s in Store for the Future of Shopping? By Bernard Watemberg E-commerce first became possible in 1991. It only accounted for roughly 1% of total retail sales in the U.S. by 2000. That number slowly
We’re Virtually Dating Over the past decade, technology, and more specifically mobile applications, has significantly changed the average person’s day to day life. There seems to be an app for just about everything, ranging from
Simply Securing Society A new era of communications applications is changing the way that communication applications are integrated into day-to-day life. A few years ago the thought of an application built specifically for a school-aged
The Road Less Traveled The customer service that is offered by call centers is being progressively offered at the expense of the customer and high costs. Far too often customers are forced to waste good
“Better to Be Safe Than Sorry” Daily life today seems to consist of a multitude of privacy trade-offs. You want to order a pizza to your house after a long day at work? You need
